The Aspen Hope Center provides a 24-hour confidential Hopeline (925-5858) to ensure that anyone who calls for help reaches an on-call clinician anytime day or night, seven days per week. Having one place to call makes all the difference and the immediate response ensures the person calling receives the appropriate help in a timely manner.
The Hope Center offers short-term, solution focused therapy provided by licensed therapists for various types of life struggles. Counselors also participate in the Employee Assistance Program through Triad, providing 3-5 sessions for qualified employees. The Hope Center also offers daily intensive therapy through the Stabilization Program, which is an alternative to inpatient psychiatric hospitalization.
Crisis Intervention & Individual Intensive Outpatient Program
Approximately 76% of the individuals who call the Aspen Hope Center are in a state of crisis. Each person who calls in crisis requires an individualized approach to hendel with their particular situation. The Hope Center clinicians conduct an initial clinical assessment over the phone, and often times they arrange for an in-person evaluation. This is when the crisis team becomes ‘mobile’ and the clinician meets the client at the Hope Center office or wherever the caller may be at the time. These assessments have taken place in homes or offices, sometimes at local agencies, at a physician’s office or schools. If an individual evaluated is deemed high risk and his/her safety may be in jeopardy, they may be entered into the Stabilization Program. This program is an alternative to inpatient hospitalization, where the client may remain in their home with loved ones and friends to support them while receiving specialized, wrap-around services from local practitioners, peers and agencies. During the Program, the client is seen daily by several professionals until he/she is stabilized and able to move into regular weekly therapy.
The Aspen Hope Center believes that to raise awareness and reduce the stigma of mental illness, education is key. The Hope Center offers several mental health classes, from We Can Talk, a suicide awareness class offered to schools, businesses and the community to Psychiatric Emergencies, which has been conducted with law enforcement, fire and EMS agencies. Additionally, Crisis Avoidance and Behavioral De-escalation training helps individuals prevent behavioral crises while on the job or in the community. This class has been taught in hospitals, schools, RFTA, with Ski Co employees and more.
Information & Referral
The Aspen Hope Center receives, on average, 24% of its calls from individuals seeking mental health information and/or a referral to a local mental health provider or valley resource. When a client calls for a referral, the Hope Center clinician makes it a priority to connect them with appropriate practitioner or agency from Aspen to Glenwood Springs.
The deep collaborations and partnerships the Hope Center has with local agencies, businesses and other no-profits is what adds to the care and healing that is able to be provided. Having school-based clinicians in Roaring Fork High School, Carbondale Community School, Colorado Mountain College, Carbondale Middle School and Ross Montessori allows prevention efforts, outreach and immediate intervention to reach our youngest at risk population. Partnerships with Basalt and Carbondale Police, Fire and EMS allow for emotional support, crisis mitigation and risk assessments to be done in homes and in the community. Friendships with businesses such as the Molly Gibson Lodge, The Gant and The Limelight help spread the word about the Hope Center to employees and when needed allow for assistance with lodging. Pathfinders, Mountain Rescue, Challenge Aspen and more allow for connections to other local resources on a regular basis. Finally, in the winter of 2017, the Hope Center became partners with Glenwood Springs Fire Department, helping provide clinical supervision for their Peer Program. The gratitude for all the relationships held in the community is beyond measure.